At our platform, heavy-metals-testing (‘the Company’ or ‘we’), your privacy is of utmost importance. Our Privacy Policy details our commitment to handling personal data responsibly and in accordance with various international privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.
This policy is your guide to understanding how we manage the data you provide when engaging with our website, applications, services, and products. Please note that this privacy policy does not cover personal data handling by third-party platforms, websites, or services linked from our platform, each of which has its own privacy policies.
When interacting with us through using our applications and services as an authorized user, visiting our websites linked to this Privacy Statement, receiving communications from us, such as newsletters, emails, calls, or texts/SMS, we may collect various types of personal information including:
- Account Information like usernames and passwords
- Payment Information for processing transactions
- Financial Information relevant to payment verification
- Purchase Information related to the products or services you acquire from us
- Mobile Device Identifiers that help in managing your account on our platform
- Location Data, when necessary, to provide location-specific services
- Feedback you choose to provide for service improvement
- Social Media Information if you interact with us through these platforms
- Product Information concerning the items or services you use or purchase from us
We gather this data through various means such as user input, interactions on our platform, and automated technologies like cookies. Some of this information may also be provided to us by third parties, in accordance with their own privacy policies.
Our website uses cookies to enhance your experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each playing a specific role in how our site functions and how we gather data for improving the user experience. Users have control over non-essential cookies and can manage their preferences through our dedicated Cookie Manager tool.
We keep personal data only as long as it is necessary for the purposes for which it was collected or as required by applicable laws. Once the data is no longer needed, we take steps to delete or anonymize it in a secure manner.
To ensure the confidentiality of your personal data, we have implemented robust organizational safeguards and security measures. This includes encrypted communication channels and the use of secure third-party processors.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under the age of 18. We do not knowingly collect any personal information from children under the age of consent as defined by relevant laws.
Under certain circumstances and depending on your location, you have rights regarding your personal data. These may include accessing, rectifying, erasing, restricting the processing, transferring, objecting to processing, and non-discrimination, among others. You can exercise these rights by reaching out to our privacy team via email at [email protected] or through written correspondence to the address provided on our website.
We reserve the right to update this Privacy Policy at any time. Any changes will be communicated by posting a new version on our website, and we encourage you to review it periodically for updates.
Should you have any questions, wish to unsubscribe from our communications, or need to address any data-related matters, please feel free to contact our privacy team at the aforementioned email address or through written correspondence.
This Privacy Policy is effective as of the last updated date indicated on our website and reflects our commitment to protecting your personal data.